iD
iris D
1 reviews | Active since Mar 2016
19 Mar 2016, 17:46
Damaged washing machine.
In August 2015 I bought a washing machine from home choice they delivered the machine and installed it.The 1st day I started using the washing machine it gave me an issue I phoned home choice and they send a technician out to see what the issue was he figured it was the motor and replaced it.Thereafter till now I've had an issue numerous times technicians was send out.I made numourous calls to home choice speaking to team leaders ect the last call was made Thursday Reference number *** :I was promised that they going to replace the washing machine month February and no one ever came out I'm tired of this bad service.
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Homechoice's replyOfficial
22 Mar 2016, 10:50Hello Daza01,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply22 Mar 2016, 10:50
Official
Hello Daza01,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team