Damaged Goods not replacing after making promises

After so many telephone calls, ganing up on me or not coming back to me. I've tried again and again trying to get a supervisor hoping to would help. Zoye from Customer Care came back and promised me that the damaged bases when assembled would be replaced the next day, which never happened. When I phoned in and asked what is going on, I were told that there is no stock in Johannesburg it would have to come from Cape Town. Those bases were then promised last week which did not happened as well. Today I received an account with interest after settling my account (I phoned in for a settlement amount). I will never buy furniture ever again from Homechoice.