NM
Nompumelelo M

1 reviews | Active since May 2012

16 Jan 2018, 17:33

Damage good

I ordered cast iron pots in December. On Sunday 14 January 2017 around 16H00 pots were delivered. When I opened the box on Monday morning I notice that the other pot did not have a lid. I called them and informed them that I am returning the pots because it's not what I ordered and the other pot did not have a lid. On Tuesday my mom said she loves the pot I should just call Homechoice and requested that they deliver the lid. I did. The lady that I spoke to said I should go to the police station to make an affidavit that I received pots that had 1 lid short. Told her I will not do it but I'm returning the pots. I'm really not happy with the treatment and attitude I got. I'm returning the pots my mom will order them somewhere else.

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Replies (1)
Homechoice
Homechoice's reply17 Jan 2018, 07:54
Official

Good Day Nompumelelo.

We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention.

One of our staff members will be in contact with you shortly.

Regards.

Lee-Ann

Customer Support Team

Best regards,