Customer service

<p>I have written 3 emails to ********** 14/08/2017. The email has been read within seconds of it being received but i am receiving no response. I call the call centre to enquire about updating my contact details and im being told that i need to send a copy of my payslip, ID, and bank statement for you guys to update something as simple as a contact number. The consultant also advised that they need to do a credit check. I have not as yet bought from homechoice and i was considering but while im considering it i would like to update my details so that i can log online and purchase if and when im ready.</p> <p>Judging from the customer service received from HomeChoice call centre staff i should not even think about buying anything there. Where on is is the sense in asking for my payslip and Bankstatement when i want to update my contact number. Get it right i want to update my details. I DONT WANT TO BUY.</p>