Customer service

I have called home choice head office customer service some time in the middle of March 2015, requesting them to close my paid up account and remove me from any contacts in a form of sms's , emails and postal mail. On the 16th of April 2015, I have received a Home Choice catalogue for April. When I initially called to close my account, the consultant told me that they do not close accounts but they just remain on zero balance, which is not true, because when they send their monthly catalogues to customers they charge them for those booklets. I have previously been a victim of being double charged for an account that I have settled in March 2014 , when I made a new purchase in July 2014, when I received my statement it had a different amount which was a R1500.00 more than my balance for the new purchase I made. I called them to understand why was I owing them that much, I was told that I owed from the previous account. When I asked why did it take them 2 months to notify me of what I owed them, no one gave me a proper answer. I decided to pay off what I owed them, close the account, cut off all communication with Home Choice. They still send me books when I asked the to cancel that