Customer Complaint number ***6

Very bad Experience I ordered bed set from homechoice this on Thu, Feb 10, 8:59 AM (7 days ago) and decided to buy something else so I have 3 different people from customer care to ask for a cancelletion for item purchased I am still waiting regarding follow up to cancel order I am still waiting I have send an email to customer complaint department Siphelele Mlungwana was suppose to give me feedback regarding cancellation and credit my fund back to my account I am still waiting it is an inconvenience for the long wait and unacceptable kindly please help regarding this matter i just want my money back that's all why should I wait for so long to cancel and refund this is bad customer service