1 reviews | Active since Dec 2016

02 May 2017, 15:30

******

<p>This is my third review without any assistance instead iv been blocked my emails ain't going through anymore.homechoice took my money came up with some **** proof of payment and claim the account number doesn't belong to them.I went to the bank today and they gave me a proof of my payment different from the one homechoice claims they took from the bank.so when intending to give them my proof of payment from the bank I'm now blocked.what a way to deal with complains.be warned people....</p>

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Replies (1)
Homechoice
Homechoice's reply02 May 2017, 15:42
Official

Hello,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

Best regards,