Credit report playing ground for homechoice
<p>I gave home choice my account number to debit every month and monthly I have a sufficient money in my account for some odd reason my installment changed and to my surprise did morning when I CHECKED MY CREDIT REPORT, I find that the amount for April is outstanding or is in errors, why thou.. I am trying to fix my credit report and you messing it while its not my fault..I will never buy anything from you, now my points have dropped from 870 to 640...homechoice you have been nothing but pain since I entered into a sale agreement with U..I signed up for debit order because I don't want to owe you!!</p>
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Homechoice's replyOfficial
21 Apr 2017, 11:33Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply21 Apr 2017, 11:33
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team