1 reviews | Active since Jul 2017
Credit report not updated
<p>i have paid up Homechoice and phonechoice accounts and nearly 8 months later my credit reprot has since not been updated.</p> <p>when i phone i am passed from agent to agent and no one is able to assist, it is simple just update my details the accounts are close i am not interrested in every doing business with you people!</p>
Dear Miss B Lee
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Miss B Lee
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team