AB
Annie B
1 reviews | Active since Jan 2015
28 Jan 2015, 14:09
Credit Bureau
My home choice account has been paid up for the past few months now, however they have still listed me with the credit bureau.<br> 1. I demand to have my name as I do not owe you anything.<br> 2. I demand confirmation of this as soon as it is done.<br> <br> I have chosen to go this after I have tried to contact their offices on numerous occasions, it's either the call doesn't get picked up or they pick up and just drop it while you are still talking.<br> <br> Rather very pathetic
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Homechoice's replyOfficial
03 Feb 2015, 11:05Hello abuys2007,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply03 Feb 2015, 11:05
Official
Hello abuys2007,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team