Crashed laptop-

Good Day Poor management<br> <br> I am utterly annoyed with your service- I have reported this s**** of a laptop 3 months ago*<br> <br> my mother bought it to assist with my studies and now I have been harboring a shell.<br> <br> the laptop was bought 8 months ago and a month later after the purchase date minor start up problems started to occur and later on started freezing.<br> <br> In December, it crashed and I reported the issue two days later- <br> <br> I have taken it to an Expert repairer to check the problem and He found a cheap Samsung hard drive on a Home choice laptop that has crashed beyond repairing and I am going to pay out of my own pocket to replace it, fix the start up issues and various other problems that I conveyed telephonically to you*<br> I have been reporting this issue at least once a week for the past 3 months since the 15th of December 2015 and all I get are telemarketing calls trying to sell me tablets and cellphones-<br> <br> your company proves its incompetence in customer service and sells inadequate items to its customers.<br> <br> The repairer quoted me R2 500 to replace it with the same disk space as the **** one you provided and installation fees plus fixing other issues-<br> <br> Regards<br> Annoyed student