*******ION/*****
Had an account that was settled in 2013 already - received paid-up documentation and now suddenly in 2019, I AGAIN OWE THEM MONEY FOR THE SAME ACCOUNT.
Was "SOLD" to a debt recovery agency.
So my question: Don't they take paid-up or cleared accounts off their books? Is that the way they get their money?
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
15 May 2019, 09:52Hi Wilma.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
Best regards,
Homechoice's reply15 May 2019, 09:52
Official
Hi Wilma.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
Best regards,
's updateReviewer Update
17 May 2019, 11:33UPDATE ON MY COMPLAINT:
RECEIVED ON 16-05-2019 FROM DMC
Account no: ***Acc name : Homechoice Kindly be advised the above mentioned account has been withdrawn and closed from DMC system. Regards
RECEIVED ON 17-05-2019 FROM HOMECHOICE
Good day Thank you for your e-mail. The account has been sold to Debt Management Consultants (this has been forwarded to them ) and they should be contacted regarding your query. Please contact them at ***. Kind regards Joanne Zeeman
NOW WHAT???????
RECEIVED ON 16-05-2019 FROM DMC
Account no: ***Acc name : Homechoice Kindly be advised the above mentioned account has been withdrawn and closed from DMC system. Regards
RECEIVED ON 17-05-2019 FROM HOMECHOICE
Good day Thank you for your e-mail. The account has been sold to Debt Management Consultants (this has been forwarded to them ) and they should be contacted regarding your query. Please contact them at ***. Kind regards Joanne Zeeman
NOW WHAT???????
's update17 May 2019, 11:33
Reviewer Update
UPDATE ON MY COMPLAINT:
RECEIVED ON 16-05-2019 FROM DMC
Account no: ***Acc name : Homechoice Kindly be advised the above mentioned account has been withdrawn and closed from DMC system. Regards
RECEIVED ON 17-05-2019 FROM HOMECHOICE
Good day Thank you for your e-mail. The account has been sold to Debt Management Consultants (this has been forwarded to them ) and they should be contacted regarding your query. Please contact them at ***. Kind regards Joanne Zeeman
NOW WHAT???????
RECEIVED ON 16-05-2019 FROM DMC
Account no: ***Acc name : Homechoice Kindly be advised the above mentioned account has been withdrawn and closed from DMC system. Regards
RECEIVED ON 17-05-2019 FROM HOMECHOICE
Good day Thank you for your e-mail. The account has been sold to Debt Management Consultants (this has been forwarded to them ) and they should be contacted regarding your query. Please contact them at ***. Kind regards Joanne Zeeman
NOW WHAT???????