CONTINOUS DEBIT ORDERS FOR GOODS NOT RECEIVED

I Elaine Mokone of ID Number: 790 ********** 081 took out an account with the above-mentioned Service Provider (Home Choice) with account number: ********** 96 and that was by far the worst decision I took out because upon my 1st order purchase with them I find myself in this dilemma. I placed an order for bedding and curtains with them in June 2017 of which only the curtains were delivered and I had the curtains returned back with the driver as the order was incomplete and to date I still have not received the goods back, however, believe it or not they continue to debit money off my bank account even after I have contacted them to notify them that I have NOT received the goods.

In the process of my battle with them, I was sent a dispute form on the 18th August 2017 to fill in of which I did and emailed it back to them on the 19th August 2017 and even after so doing they persist on the debit orders. I am now resorting to Hellopeter to assist in resolving this matter out because Homechoice takes no interest in my issue, this is affecting negatively on my credit records because I keep on reversing the debit orders on a monthly basis. All I ask is that they clear my account as they have dismally failed to honor our initial agreement.

Thanking you in advance