Constant annoying marketing calls from Homechoice

HomeChoice – PLEASE STOP THE CONSTANT HARASSING MARKETING CALLS!

I have had ENOUGH of the constant telephone calls from HomeChoice.

I have already asked politely to be removed from your marketing list. I have asked again. I have spoken to your agents when I was frustrated. I have ignored the calls. I have blocked numbers. I have even reported the numbers.

And yet the calls keep coming.

How many times must a customer say NO before HomeChoice actually respects that decision?

This is no longer occasional marketing. I am receiving calls every single day – sometimes once, twice, and even more than twice a day. When I do answer, the agent does not seem to accept that I am simply NOT INTERESTED in purchasing anything and continues trying to sell products to me.

I understand that marketing is part of running a business. I also understand that your call-centre employees are doing the job they are paid to do. But there is a massive difference between reasonable marketing and repeatedly contacting someone who has clearly and repeatedly asked you to stop.

I should not have to ignore every unknown number, block one HomeChoice number after another, or deal with daily interruptions simply because I do not want to buy something.

Once a month might be tolerable. One or two calls EVERY DAY is completely excessive and unacceptable.

And judging by the number of similar complaints from other customers, this does not appear to be an isolated experience.

HomeChoice, I am asking you publicly and very clearly:

REMOVE MY NUMBER FROM YOUR DIRECT-MARKETING/CALLING LIST.

Do not transfer me to another campaign. Do not have another agent call me tomorrow to offer me another “special”. Do not tell me that the calls will stop while continuing to call from different numbers.

I DO NOT WANT YOUR MARKETING CALLS.

Please respect that.

I would also like HomeChoice to explain why customers who have repeatedly opted out of these calls continue receiving them, and what steps you are actually taking to ensure that customers who have said “NO” are removed from your marketing databases.

This needs to stop.