LC
Lizet C

1 reviews | Active since Apr 2025

24 Apr 2025, 07:43

CONSISTENT PHONE CALLS

I keep getting calls from Home Choice to ask for a specific person, I am not that person!!! I have told them 1000's of times. I even approach them via Facebook messenger, they confirmed that they took my number off their system and the phone calls stopped for 2 weeks. They started calling me again since Saturday 19 April 2025, 2-3 calls per day!!!! I have absolutely NOTHING to do in any way with Home Choice and I want this calls to stop!!!! Ignoring the POPI Act aren't they??????

0
Replies (3)
Homechoice
Homechoice's reply24 Apr 2025, 08:05
Official
Hi Lizet,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team 

Best regards,

LC
Lizet C's update24 Apr 2025, 08:13
Reviewer Update
Thank you
Homechoice
Homechoice's reply24 Apr 2025, 11:51
Official
Hi Lizet,

You are welcome.

Regards
homechoice

Best regards,