Condescending consultant with a stinking attitude

On the 13th May 2023 at about 11:11am on a Saturday i was a called by one of the rudest and condescending Xhosa speaking Consultant’s and when i told her that i dont want any products and when I dropped the phone she called me back started insulting me in isiXhosa , Saying Ndiliqaba elingenaskolo and even the phone that i am using its on credit not mine and insulted my whole family that is when I dropped the call again.

This lady called back again and started called me again an uneducated and unemployed hag and that is broke and went on and on . At this instant i was really annoyed and livid i asked if she is educated why is she working in a call centre and selling products to people? Cause one ahe doesnt know me and doesn’t know my financial standing nor education background.

I asked her doesn’t she have to sell products and have targets to reach instead she is calling people to insult and demean? She didn’t have it and still went on at this point i dropped the call as i was beyond angry . How can someone call me in the morning when i say I don’t want any products then she unleaded such unprovoked and vigour utterances towards aspirants clients?

She then called again , i refused to call at this point my brother already was worked out also cause he could hear me from the lounge and he heard the phone ringing. He picked the phone up and this lady still unleashed vile words towards my brother and at this point my brother also was fuming and asked her if she is aware that calls are being recorded at Home choice? That he is going to report her and request this telephonic conversation. That is when she dropped the call.

Same day, i jumped on my emails reporting this incident and nothing has been done or said and made call to homechoice same day, i was also met with futile attempts and the lady couldn’t assist and i have all the receipts of the calls and emails . Stilll to date i have not received any correspondence regarding to this incident.

June month i had called again, my details were taken and promised someone will get back to me regarding this matter . I am still waiting.

I am disgusted with the level of treatment that your consultants give when call us to buy products. Its sicking and foul, why are you people not training your employees on phone etiquettes?

I for one where i work , i dont resort to attacks my clients when they dont want my services. DISGUSTING 🤢