MH
Mike H

1 reviews | Active since Jul 2018

10 Jul 2018, 12:27

Complaint about pathetic services.

Used them many years ago and wanted to buy items now again. Unfortunately my telephone number and physical address has changed. I tried changing it on their website but they send a pin to my old cell number, so I called them twice and I have sent them 3 emails but I don't get any response. When you talk to their consultants they are extremely rude and abrupt and don't care about helping you. They just tell you to send an email which doesn't get answered.

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Replies (1)
Homechoice
Homechoice's reply10 Jul 2018, 12:30
Official

Good Day Mike Hechter,

Thank you for your post on the Hello Peter Forum.

We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.

An agent will be in contact with you shortly.

Regards,

Customer Support Team