NF
Nokwanda F

1 reviews | Active since Mar 2018

22 Mar 2018, 09:10

Complaint about Homechoice retail company

Homechoice has become a ***** company. I ve been a customer there until 2012 and I finished to pay that last order of 2012. After that I never place any other with Homechoice. I was shocked to receive a call on 17/03/18 from lawyers saying they are calling on behalf of this company for the amount of 21.000 and something for the goods I have ordered last year. And all these goods were in my name.I then called Homechoice querying about this,and they confirmed that I owe them that amount for goods ordered by me last year. I told them I never ordered these things they said I have ordered ,and they said I must do affidavit and fax it to them. I emailed the affidavit several times and also faxed it 3 times to make sure they have received it. It means Homechoice is irresponsible when with our details as customers and when giving people credits.By that time they said I have placed that order I was already having financial burdens they would not be able to allow me to order. Even today on 22/03/018 I wakened by a unknown number which is being hided saying they are calling me regarding my Homechoice account. Homechoice must remove my name from their database cause I want nothing to do with them.

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Replies (2)
Homechoice
Homechoice's reply22 Mar 2018, 09:15
Official
Good Day Nokwanda We acknowledge your posting, and would like to apologise for the inconvenience. Be assured that your posting is receiving urgent attention. One of our staff members will be in contact with you shortly. Regards Sandisiwe Customer Support Team
NF
Nokwanda F's update22 Mar 2018, 11:18
Reviewer Update
Even now I didn't get any response from you that you have got these emails and faxes of this affidavit and from side they report that they are being sent. I ts not my responsibility to always call you asking for feedback, What I want is my name to be cleared from your ********** activities cause this mess you have put me in will make my life hard. And you know exactly the per eson you have delivered these things you said they were ordered by me ,happy is him / her who is sleeping well whereas I'm being unable to sleep harrased by Homechoice lawyers for the things I didn't know.