SM
Siphokazi M
1 reviews | Active since Oct 2024
10 Oct 2024, 07:36
Complaint
I have debt with homechoice then they transferred it to Nimble because I had arrears due to unemployment. I paid the amount I was owing them now debt is not cleared yet... I tried calling Nimble and Homechoice to clear my name. They never did.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
10 Oct 2024, 08:16Hi Siphokazi,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Homechoice
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Homechoice
Homechoice's reply10 Oct 2024, 08:16
Official
Hi Siphokazi,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Homechoice
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Homechoice
SM
Siphokazi M's updateReviewer Update
21 Oct 2024, 16:47The sad part ever since I wrote this review I haven't received any call or email from homechoice... Today I called Nimble asking them that why my debt is still open, they said it's closed on their side. I called homechoice, they gave me this number *** saying it's their legal department, I tried calling this number several times. I couldn't get any response... I really don't know what to do. I don't understand why Homechoice is making my life so difficult to close my debt...
SM
Siphokazi M's update21 Oct 2024, 16:47
Reviewer Update
The sad part ever since I wrote this review I haven't received any call or email from homechoice... Today I called Nimble asking them that why my debt is still open, they said it's closed on their side. I called homechoice, they gave me this number *** saying it's their legal department, I tried calling this number several times. I couldn't get any response... I really don't know what to do. I don't understand why Homechoice is making my life so difficult to close my debt...