NW
Ntombifuthi W
1 reviews | Active since Mar 2023
17 Mar 2023, 12:12
Complaint
Dear Homechoice I bought a cellphone Nokia C21 I received the phone on the 7th February 2023 Since then the life span of battery is very weak the phone needs to be connected to the charger all the time and it just freezes .I called many times and promised I will be called back I did not even receive a call from you I sent email but no feedback what upset the most is that I still pay for the cellphone, this is the worst service ever
Helpful (0)
Replies (4)0
Replies (4)
Homechoice's replyOfficial
17 Mar 2023, 12:32Hi Ntombifuthi,
One of our staff members will be in contact with you shortly.
Regards.
Homechoice
One of our staff members will be in contact with you shortly.
Regards.
Homechoice
Homechoice's reply17 Mar 2023, 12:32
Official
Hi Ntombifuthi,
One of our staff members will be in contact with you shortly.
Regards.
Homechoice
One of our staff members will be in contact with you shortly.
Regards.
Homechoice
NW
Ntombifuthi W's updateReviewer Update
27 Mar 2023, 12:10Good day I have already sent my address for a pick up how long will it take for a phone to be picked up ?
NW
Ntombifuthi W's update27 Mar 2023, 12:10
Reviewer Update
Good day I have already sent my address for a pick up how long will it take for a phone to be picked up ?
NW
Ntombifuthi W's updateReviewer Update
29 Mar 2023, 11:38Good day the phone was picked up yesterday. Thank you. I need to speak with someone regarding the issue of Nokia because I no longer want that brand and I was told you cannot change to another brand. My concern is if you bring the same brand what if it gives me the same problems?
NW
Ntombifuthi W's update29 Mar 2023, 11:38
Reviewer Update
Good day the phone was picked up yesterday. Thank you. I need to speak with someone regarding the issue of Nokia because I no longer want that brand and I was told you cannot change to another brand. My concern is if you bring the same brand what if it gives me the same problems?
NW
Ntombifuthi W's updateReviewer Update
19 May 2023, 10:44Good day I am very disappointed the phone was picked up on the 29 of March till to date I have not heard anything from you guys I don’t have a phone as I speak it very frustrating because you still deducting on my account for the phone that I don’t even have. Debit order goes off every month. Is this how customers need to be treated?
NW
Ntombifuthi W's update19 May 2023, 10:44
Reviewer Update
Good day I am very disappointed the phone was picked up on the 29 of March till to date I have not heard anything from you guys I don’t have a phone as I speak it very frustrating because you still deducting on my account for the phone that I don’t even have. Debit order goes off every month. Is this how customers need to be treated?