1 reviews | Active since Jun 2024
COMPLAIN
I am a loyal customer who has been buying from HomeChoice for more than 20 years. Recently, they have become very frustrating by calling nonstop 3 to 4 times, even up to 7 times a day, starting from the 14th of every month to demand payment of my account. I am not behind on my account. On the contrary, I pay more than the expected amount. I have until the 30th of each month to pay my bill. My scheduled payment goes through on the 28th of each month into the bank account, yet I am constantly harassed to pay my account immediately. The person who calls you is also very rude and abrupt, treating you as if you are a ********. I will not recommend anyone to buy from them. They have the worst service and the most rude staff
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We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice