1 reviews | Active since Mar 2013

08 Apr 2024, 13:02

complain

I AM RECEIVING EMAILS FROM HOME CHOICE THAT I OWE +-R6500, WHI I DONT KNOW ABOUT, WHEN I CALL AND ASK WHAT DID I ORDER AND WHERE WAS IT DELIVERED IS ANOTHER ADDRESS, I SUSPECT *****

0
Replies (7)
Homechoice
Homechoice's reply08 Apr 2024, 13:05
Official
Hi,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,Candice Rittels, on behalf of the Customer Support Team
's update10 Apr 2024, 11:38
Reviewer Update
I complained and the reply was would get back to have received any call or email from Home Choice, but they can able to contact you when owe they to resolve the problem it takes forever, may the problem be resolved please as soon as possible
's update18 Apr 2024, 13:09
Reviewer Update
Can one eltist update me about my issue, who attended to this problem I have, i have not received any call

Homechoice
Homechoice's reply18 Apr 2024, 14:08
Official
Hi,

Thank you for your message.

Kindly be advised we have sent you an email however no response was received, please respond to the email we have sent you in order for us to resolve this matter.

Regards
Candice
Homechoice
Homechoice's reply18 Apr 2024, 14:11
Official
Hi,

We hope this message finds you well.

We have attempted to call you however the call keeps on being dopped.

Regards
Candice
's update18 Apr 2024, 15:33
Reviewer Update
Hi Candice I just rep**** to you mail, and this when I was receiving those mail I was not receiving any statement to that the address use was wrong
Homechoice
Homechoice's reply19 Apr 2024, 16:14
Official
Hi,

We hope this message finds you well.

Please check your email, as we have sent you feedback regarding your complaint.

Regards
Candice