1 reviews | Active since Nov 2016
complain about the bed that i bought from Homechoice
<p>last year i send you a complain i about the bed that i buy from homechoice, which i was not happy about the bed that it hurting badly ,and in November their supply come and take the bed back to the warehouse,and after the take the bed back i received a call from Mariana she is one of the the supply and she says the fix the bed can they return back i told them no ,i want want that bed back because u supposed to exchange that bad long time and she told me infuture i must not do shopping on line , now home choice take my account to the lawyer i try to explian to them that i dont have a bed, they must speak to their supplyer ,i fone the supplyer she told me she email home to tell them they went to my place to collect bed, so if home choise they busy contacting is none of her problem ,i phone they supplyer last to cc me the email that she send to homechoice she told me she is so busy is soon as she have time she will email to even today i am still waiting , please help me what can i do with this problem can you please help me . thanks</p> <p>regards</p> <p>jeanette mathato</p>
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
