TN
Thabisile N

1 reviews | Active since Jul 2019

12 Aug 2020, 13:23

Complain

Hi Busi No, it has not.

Kindly give feedback on the stove as it says it has been dispatched and to date i have not received it. I am now concerned because I've been waiting since March 2020. I sent affidavit about hot water bottle blanket and boots but i am more frustrated about the stove as i need it asap.last i tried calling but i am told to hold for more than an hour holding with no help please call me *** this is not fair and its bad customer service to be quite honest. I once tried reversing the payment with hope to get a call but instead you debited double is the another channel i can follow to get help CCA,NCA or anywhere else cause this is really draining. Kind regardsThabisile Ngubane

0
Replies (1)
Homechoice
Homechoice's reply12 Aug 2020, 15:03
Official
Hi Busi.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice