Collection of non working microwave

Item: Homechoice
Rating: 1
Author: Leonie P

Acctually no star rating should be given. I bought a microwave in August 2020 and on the 2nd September 2020 called to advise that the microwave is not working was told that there is a months back log . Understanding that due to the covid everyone has a problem. But calling today 22/10/2020 @ 9.38 I was still not been able to get an update on the collection of the microwave.

Helpful (0)

Replies (2)

Homechoice's replyOfficial

22 Oct 2020, 10:44

Hi Leonie.

We’re very sorry to hear about the poor service you experienced.

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice

Homechoice's reply22 Oct 2020, 10:44

Official

Hi Leonie.

We’re very sorry to hear about the poor service you experienced.

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice

Leonie P's updateReviewer Update

22 Oct 2020, 10:47

Thanks for your response, but I hope when u contact me it will be with an acctuall collection date znd not the same excuse again. I have actually cancelled my accout with great dissapointment

Leonie P's update22 Oct 2020, 10:47

Reviewer Update

Thanks for your response, but I hope when u contact me it will be with an acctuall collection date znd not the same excuse again. I have actually cancelled my accout with great dissapointment