Closure of the account

<p>I phoned Homechoice on a few occations as i have paid the settlement amount on my account. I was told that my account could not be closed and they can only take my details off the system. i then requested that the credit value then be brought down to R0 if the account can not be closed(whihc I highly doubt) this has still not been done and it has been over a month of calling to ask for the account to be closed. </p> <p>how do you run a business where you cant close a customers account or at least remove the credit available? </p> <p>This affects other accounts, loans and esspecially bond applications clients try to make!</p>