SM
Setente M
1 reviews | Active since Apr 2017
08 Jul 2015, 13:20
Closing my account
Hello Peter<br> <br> I have account with Homechoice which I paid in full. I requested it to be closed and sent a closure letter as I don't want this account anymore. The person I spoke to said they don't give the closure letters they give only paid up letters. I've got a problem with this because what I want is this account to be closed and the credit bureau status be updated as closed.<br> <br> Please help me I want this account be closed and the status at the credit bureaus appears as CLOSED.
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Homechoice's replyOfficial
08 Jul 2015, 16:07Hello Jakes-M,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply08 Jul 2015, 16:07
Official
Hello Jakes-M,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team