**** CHOICE
i have returned some good to homechoice ,they have acknowledged receipt and advised they have processed a refund over a month ago but i have not received my money to date also it is not on my PAYJUSTNOW account ,they are sending me from pillar to post, they have the goods and the money, i want my money please.
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Replies (3)0
Replies (3)
Homechoice's replyOfficial
15 Aug 2024, 14:13Hi Refilwe,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Homechoice's reply15 Aug 2024, 14:13
Official
Hi Refilwe,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
's updateReviewer Update
15 Aug 2024, 14:30i need this money to either reflect on my PAYJUSTNOW account my homechoice account or my bank account is that simple , you cannot keep the returned goods and keep the money please refund me already
's update15 Aug 2024, 14:30
Reviewer Update
i need this money to either reflect on my PAYJUSTNOW account my homechoice account or my bank account is that simple , you cannot keep the returned goods and keep the money please refund me already
Homechoice's replyOfficial
16 Aug 2024, 11:33Hi Refilwe,
Thank you for taking the time to reach out to us with your concerns.
Please check your email as we have provided you with feedback.
Regards
Candice
Thank you for taking the time to reach out to us with your concerns.
Please check your email as we have provided you with feedback.
Regards
Candice
Homechoice's reply16 Aug 2024, 11:33
Official
Hi Refilwe,
Thank you for taking the time to reach out to us with your concerns.
Please check your email as we have provided you with feedback.
Regards
Candice
Thank you for taking the time to reach out to us with your concerns.
Please check your email as we have provided you with feedback.
Regards
Candice