MM
Miranda M
1 reviews | Active since Nov 2019
04 Jul 2025, 08:58
Charged twice for the same thing.
Worst customer care service, they leave you on hold for 20 minutes and then drop the phone while you are waiting to be assist ed, no one is willing to help.
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
04 Jul 2025, 09:02Hi Miranda,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Homechoice's reply04 Jul 2025, 09:02
Official
Hi Miranda,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
MM
Miranda M's updateReviewer Update
04 Jul 2025, 09:08Account number : ***
I paid on the 30th of June but was again debited on the 2nd of July.
I paid on the 30th of June but was again debited on the 2nd of July.
MM
Miranda M's update04 Jul 2025, 09:08
Reviewer Update
Account number : ***
I paid on the 30th of June but was again debited on the 2nd of July.
I paid on the 30th of June but was again debited on the 2nd of July.
Homechoice's replyOfficial
04 Jul 2025, 09:41Hi Miranda,
We have responded, please check your emails.
Regards,
The Customer Support Team.
We have responded, please check your emails.
Regards,
The Customer Support Team.
Homechoice's reply04 Jul 2025, 09:41
Official
Hi Miranda,
We have responded, please check your emails.
Regards,
The Customer Support Team.
We have responded, please check your emails.
Regards,
The Customer Support Team.