AS
Anton S

1 reviews | Active since Feb 2019

28 Jul 2020, 07:48

CHAMPIONS HOMECHOICE?

What a farce. Ordered (very expensive) bedding, and started waiting. OK it is lock down so I understand. Evenly a courier phoned us on a Sunday morning to deliver. Oh no they only delivered part of the order. Then the fun started. Mail on mail and phone call after phone call from my wife to them Promises and more promises. Not once did they try to contact the customer first. I wrote and to date NO answer and or courtesy mail. That is the ultimate result of poor service and non care.

Thank you for placing an order with HomeChoice. Your account number is *** which you will use as a reference when making your monthly payments. This order number is ***6 in case you have any queries. Once your order is ready for delivery, you will receive an SMS or email notification as soon as your parcel has left our warehouse.

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Replies (1)
Homechoice
Homechoice's reply28 Jul 2020, 15:44
Official
Hi Anton.

We’re very sorry we let you down. 
Before we dive in and resolve this for you we need your ID number and your account number.

Regards.
Homechoice