MvdW
Marc van der Walt

1 reviews | Active since Sept 2009

05 Apr 2024, 09:59

Cellphone Harassment

You are chasing your customers away by continually phoning them to make a sale. Asking you to stop has no effect. I refuse to buy anything more from you.

0
Replies (4)
Homechoice
Homechoice's reply05 Apr 2024, 10:01
Official
Hi Marc,

Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.

Your complaint has been received, and we want to assure you that we are committed to resolving the issue you have raised. Our team is currently investigating the matter, and we will take all necessary steps to ensure a satisfactory resolution.

We value your business and your feedback, and we want to assure you that we are continuously working to improve our services. If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly.

Thank you once again for bringing this matter to our attention. We look forward to resolving your concerns and restoring your trust in our company.

Sincerely,Candice Rittels, on behalf of the Customer Support Team
MvdW
Marc van der Walt's update05 Apr 2024, 10:03
Reviewer Update
This is just a lip service, standard reply to all complaints. DO SOMETHING ABOUT IT
Homechoice
Homechoice's reply05 Apr 2024, 14:10
Official
Hi Marc,

Thank you for taking the time to share your feedback with us. We understand how important it is to address your concerns promptly, and we appreciate the opportunity to do so.

Please check your emails as we have provided you with feedback.

Regards
Candice
Homechoice
Homechoice's reply15 Apr 2024, 10:11
Official
Dear Marc,

We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.

After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.

If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.

Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.

Sincerely,
Candice Rittels, on behalf of the Customer Support Team