Can't cancel order

Item: Homechoice
Rating: 1
Author: Irene W

Placed an order, wanted to cancel the same day and change to a different order. Now I have received an SMS that all the orders placed are being delivered.

How can't an order even be cancelled? Please can we resolve this matter.

Denny Wolmarans ********** 023 ********** 095630

Helpful (0)

Replies (3)

Homechoice's replyOfficial

13 Apr 2018, 09:16

Good Day Irene Wolmarans.

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.

One of our staff members will be in contact with you shortly to help resolve the issue.

Regards

Customer Support Team

Homechoice's reply13 Apr 2018, 09:16

Official

Good Day Irene Wolmarans.

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.

One of our staff members will be in contact with you shortly to help resolve the issue.

Regards

Customer Support Team

Irene W's updateReviewer Update

13 Apr 2018, 12:45

Still awaiting that phone call?

Irene W's update13 Apr 2018, 12:45

Reviewer Update

Still awaiting that phone call?

Homechoice's replyOfficial

13 Apr 2018, 12:47

Good Day Irene.

Kindly note an email has been sent requesting contact details.

Regards.

Homechoice's reply13 Apr 2018, 12:47

Official

Good Day Irene.

Kindly note an email has been sent requesting contact details.

Regards.