DN
DIMAKATSO N
1 reviews | Active since Jun 2015
16 Oct 2015, 12:46
Cancelled debit order for nothing
I called to find out why my debit order didn't go through for the month of September, I was told they were only gonna start debiting end of October. I got my statement today saying I was in arrears?? they decided to cancel my debit order for no reason Now my name has to look bad at the credit bureau for **** Im trying to buy a house i dont need this **** in my life i want to return your **** products now
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
19 Oct 2015, 15:41Hello DIMAKATSO28,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply19 Oct 2015, 15:41
Official
Hello DIMAKATSO28,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team