RA
Roxanne A

1 reviews | Active since Jul 2012

08 Dec 2015, 11:42

Cancelled an order and being harrassed

I ordered a bed from Homechoice and then changed my mind and cancelled the order. They confirmed cancellation via email. I have now been harrassed for several months from Homechoice \selling"my debt to VVM and to Nudebt. A debt which doesnt exist as nothing was ordered. I just received a credit report which states I am five months in arrears on my Homechoice account. AND NO ONE WILL HELP ME!!!!!!<br> <br> Beyond fed up and disgusted that this can happen. <br> <br> Homechoice is the worst company to deal with. Nevermind the constant harrassment from VVM and Nudebt now. <br> <br> Nothing was delivered. I do not have an account with Homechoice!!!! THIS IS *****"""

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Replies (1)
Homechoice
Homechoice's reply08 Dec 2015, 16:04
Official
Hello roxyangel,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team