1 reviews | Active since May 2016

18 May 2016, 13:01

Can Homechoice stop harassing me?

<p>After numerous times of raising the issue with homechoice about hostile service we are getting from their agents, via emails, calls, and hello peter they are still continuing. I get 3+calls a day from Homechoice group offering me loans, gadgets and business. I have told them numerous times I am not interested. Immediately after I end the call another agent calls me. They are very abusive and 'no , I am not interested 'is not the word they want to hear. Can they please stop calling me ??? I can't tell people one thing over and over. There should be a system where they put our names that I am not interested. Worse they are rude and abusive. If you request their name they refuse and insult you. If calls were indeed recorded shouldn't management be Awre of this abuse we face daily from their staff?? I need them to stop calling me. I am not interested. Please!!!!</p>

0
Replies (1)
Homechoice
Homechoice's reply20 May 2016, 10:44
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team