1 reviews | Active since May 2023
Can Home choice back off
Who opens a *****ulent account and not use it?So I recently released I have a pending credit that I never opened with Home Choice.I then send an email and request they remove me,they say I need an affidavit,when I ask why cause I never opened the account they don't respond.I went further to complains department then they say my account has "*****" How can an account have ***** and not owe anything? What kind of ***** is that? Now I apparently need to take my time and my money run around SAPS and do affidavit God knows what I should even write on it.Few month's back I had an unauthorized debit order with the same store,now I have a pending credit that had *****.The same way this stupid account was open,should be the same way they close it without me since "they have all my details". If this is how they get sales, maybe we should ask POPI Act if this is how things are done.
Thank you for taking the time to reach out to us with your concerns.
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Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice