DNKM
Di Neille Kim Mannel
1 reviews | Active since Jan 2022
27 Feb 2024, 16:06
Calls to my office line when I am unable to answer my cell
I am utterly disgusted with Home choice. Giving courtesy calls to my work place to remind me that I need to pay my account when I have allready done so, no arrears.
I will never buy from them again. Disgusted to the max ! Remove my office number from you system !!!
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Homechoice's replyOfficial
28 Feb 2024, 11:49Dear Di Neille Kim Mannel,
Thank you for taking the time to reach out to us with your concerns. This email is to confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
Liezel on behalf of the Customer Support Team
Homechoice's reply28 Feb 2024, 11:49
Official
Dear Di Neille Kim Mannel,
Thank you for taking the time to reach out to us with your concerns. This email is to confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
Liezel on behalf of the Customer Support Team