Call centre agent with no manager callback

Item: Homechoice
Rating: 1
Author: Tsepang T

Call centre agents, dropping calls, promising manager call back and still received no call.

I am currently holding on for a manager for the passed 10 mins

Helpful (0)

Replies (1)

Homechoice's replyOfficial

14 Jan 2022, 08:30

Hi Tsepang.

We’re very sorry to hear about the poor service you experienced.

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice

Homechoice's reply14 Jan 2022, 08:30

Official

Hi Tsepang.

We’re very sorry to hear about the poor service you experienced.

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice