LS
Lindiwe S
1 reviews | Active since Jun 2021
17 Dec 2025, 14:59
Buy now pay later ****
I ordered from home choice on the buy now pay later promotion ( pay end of Feb), today my account got debited for the instalment amount and there is no one willing to assist with this.
I don't recommend the promo it is a ****.
Helpful (0)
Replies (4)0
Replies (4)
Homechoice's replyOfficial
18 Dec 2025, 08:11Hi Lindiwe,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Homechoice's reply18 Dec 2025, 08:11
Official
Hi Lindiwe,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
LS
Lindiwe S's updateReviewer Update
20 Dec 2025, 10:42I have not received any call 3 days after this review.
I got an email that they will listen to the recording, I am still waiting. In the meantime I am short the money they took from my account.
I got an email that they will listen to the recording, I am still waiting. In the meantime I am short the money they took from my account.
LS
Lindiwe S's update20 Dec 2025, 10:42
Reviewer Update
I have not received any call 3 days after this review.
I got an email that they will listen to the recording, I am still waiting. In the meantime I am short the money they took from my account.
I got an email that they will listen to the recording, I am still waiting. In the meantime I am short the money they took from my account.
LS
Lindiwe S's updateReviewer Update
27 Dec 2025, 11:03My query is still open. I have not received any communication from homechoice.
What a bad service 😒
What a bad service 😒
LS
Lindiwe S's update27 Dec 2025, 11:03
Reviewer Update
My query is still open. I have not received any communication from homechoice.
What a bad service 😒
What a bad service 😒
Homechoice's replyOfficial
29 Dec 2025, 10:34Hi Lindiwe,
Please check your emails as we have provided you with feedback.
The Customer Support Team
Please check your emails as we have provided you with feedback.
The Customer Support Team
Homechoice's reply29 Dec 2025, 10:34
Official
Hi Lindiwe,
Please check your emails as we have provided you with feedback.
The Customer Support Team
Please check your emails as we have provided you with feedback.
The Customer Support Team