SO
Stephen O

1 reviews | Active since Apr 2020

06 Jul 2024, 06:57

Buy from them and look forward to never ending harassment

I bought a product once last year and made the mistake of giving them my cell phone number for delivery purposes. And since the harassment has not stopped. They call almost everyday, I have asked, pleaded, begged, spoke to mangers and asked to be removed from their database and stop with the calls. Nothing works they just change their number and keep harassing. Not really sure if someone has thought this strategy through, as even if it was the last place open during a lockdown scenario am still not buying anything from here. This is the result of their harassment hopefully aligned to the objective they set out to achieve, if so good on them given the lack regard for their customers or in my case accidental customer never to repeat the same mistake.

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Replies (1)
Homechoice
Homechoice's reply06 Jul 2024, 07:56
Official
Hi Stephen,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.

We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.

Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.

Sincerely,
Candice Rittels, on behalf of the Customer Support Team