Buy cash from Mr Price or @ home

Just opened an account with Homechoice. What a disaster from speaking to moody staff. Up to this moment I'm still waiting for a reference number. Which I never received via sms as promised. We'll my goods was returned without a reference number on it. But my name is written very big on it. Hope they will see it. I would not advise people to open accounts with Homechoice. Follow up are very bad.