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Nkosinesisa D

1 reviews | Active since Aug 2016

09 Nov 2020, 16:28

Buy 1 get 1 free Princess Set was a ****

I am a loyal customer of homechoice and have never skipped a month of debit order payments. 1st of November I ordered a couple of things which also included a 9pc Princess Comfoter Set for my girls. They said buy 1 and get a free I love fashion set. When one of their people called to confirm my order on the 6th of November I asked again if I will get my free set he said yes. The special they said was ending on the 6th for the buy 1 and get 1 free. To my disappointment today I received the set but no free I love fashion set. To say am disappointed is an understatement. Why would you take advantage of me like this homechoice? This is not the 1st time. My husband ordered mattresses for our kids and they said we will get free covers and that never happened. This is now a habit homechoice. We try to support but you take us for fools

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Replies (4)
Homechoice
Homechoice's reply10 Nov 2020, 07:35
Official
Hi Nkosinesisa.

One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice
ND
Nkosinesisa D's update10 Nov 2020, 09:01
Reviewer Update
No one has contacted me still
ND
Nkosinesisa D's update10 Nov 2020, 12:51
Reviewer Update
Seems like Homechoice only replies on Hello Peter but they will not follow up on the customer. This is really pathetic Homechoice
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Nkosinesisa D's update10 Nov 2020, 13:31
Reviewer Update
Finally got a call from Homechoice. They promised to rectify the problem. Once I receive the order will update here again.