aA
aurozelle A

1 reviews | Active since Jan 2015

19 Mar 2015, 10:36

BROKEN PROMISES

i am still not happy with HOMECHOICE at ALL two weeks ago was promised that they would deliver new kitchen units and take back the old one it is already 3 weeks, last week i received an sms stating that it is on the way and still nothing NOW THE NICE PART IS I HAVE ANOTHER GAME CONSOLE THAT WONT WORK <br> SERIOUSLY homechoice account is paid up and still i receive BAD SERVICE NOT HAPPY AT ALL

0
Replies (1)
Homechoice
Homechoice's reply19 Mar 2015, 11:19
Official
Hello judene,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team

Best regards,