Broken pots not being collected,

Homechoice is a very very bad company Fisrt time i order the comforters 5years back and they brought me duvet I was not happy but iv let it go and paid it off and told my self ill never ever buy from them again, This time I gave the a second chance, and they are still very bad, and worse

1.I bought bedding and pots from homechoice, the consultant told me they are on special and said everything amounts just over R3000 but now when i check its over R8000. 2. Amongst the pots, there a pot that is broken, i have sent the sms "return" and also spoke to consultants and they always say they will get back to me, they demand me to pay for the pots i am not using, the broken pots, its really breaks my heart, they call me everyday harrasing me, i still pay but i cant use the pots. This complain is my last hope, I just want them to get their pots and cancel the whole order, I HATE Homechoice with all my heart, I just want to see myself done with paying whatever I owe them and partways forever, I dont like anything with them anymore, their service is the worst!!! And heartbreaking, I hope you dont do this to alot of people