broken goods received again

so i have received an sms stating my game consoles are at the post office been hospitilized and eventually i come out and go get it at the post office right only to find one game is COMPLETLY BROKEN inside the box seems like either the courier guy or the post office made my package fall and without saying a word they still give me this broken game COME ON GUYS I AM GROWING TIRED OF THIS I AM A PAYING CUSTOMER AFTER ALL EVEN THOU MY ACCOUNT IS PAID UP I STILL RECEIVE BAD SERVICES <br> my KITCHEN UNIT IS ALSO STILL AWAITING ASSEMBLE SINCE TWO MONTHS AGO WHAT MORE MUST I DO GUYS