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Ntombi N
1 reviews | Active since Oct 2011
02 Oct 2015, 19:56
Broken bed
I really wish my mom didn't bother buying a bed from this company. A bed that was bought back in 2014 that broke and was only taken this year 2015. We've been getting calls people making promises which clearly are not kept. Now they are forcing my mom to pay for a broken bed a bed that was taken away and we were promised to get a new one. Now all we getting is stories and people forcing for payments.<br> Please get your act together Home choice is a big company and the treatment u giving your customers I don't even have words to describe it.
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Homechoice's replyOfficial
05 Oct 2015, 08:33Hello malingwane,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply05 Oct 2015, 08:33
Official
Hello malingwane,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,