Broad day *******

I tried to buy 2 pedestals costing R1198 last week but their payment system couldn't process the payment for than 5 times using a credit card, then i had to try paying via transfer, the system refused again more than 3 times, then I decided to abandon the whole thing.

The following week I receive a message saying i now owe them R1398 and it was due a day after the message date, I tried calling their customer care to find out what is going on, the call was received by a very rude lady who kept on asking so many personal questions in circles until i dropped the call....Can Homechoice explain to me how i am now owing them when i didnt get anything from them, and why such stressfull and strainious customer service

Clear my account please or else