breach of NCA rules
<p>i once had an account with homechoice in 2008 where i took things amounting to R2200 and pai it up in 2010 i think. now homechoice said i had an account in 2011 with them which was handed over to debt collectors. I have been telling their debt collectors that i dont owe homechoice anything and why the hell are they calling me for an account of 2011 in 2017 as they are in breach of NCA rules and i could report them to the Ombudsman for such. So the debt collectors requested me to write an affidavit and i did and the account was cleared from ITC since 2014. I now try to apply for credit with homechoice and I'm told "your 2011 account is in legal we cant assist you" really now homechoice really. how many times are we going to go back and forth regarding this matter. Can you please update your system and remove my name please as you have done with all 4 ITC companies</p>
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Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
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Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
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Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
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Customer Support Team
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
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Customer Support Team