MM
Melissa.vanbuuren Melissa.vanbuuren

1 reviews | Active since Oct 2016

14 Oct 2016, 11:29

BOND NOT APPROVED-I WANT MY NAME CLEARED!!!!!!!!!!!!!!!!!!

<p>Today I received feedback regarding my bond application I did in the week and I was declined.</p> <p>The reason being Home Choice says that says that I am in 1 months arrears which is IMPOSSIBLE!!!!!!!!!.</p> <p> </p> <p>This account was settled and a paid up letter was received stating “This letter serves as confirmation that the Home Choice account ********** 29 has been settled in full” HOW THE HELL AM I IN ARREARS.</p> <p>My name is being dragged through the mud and because of this I cannot get a home loan.</p> <p>I want this removed immediately!!!!!!!!!!!!!!!!!!!!!</p> <p>The account was settled last year in full on the 10 December 2015, because of this I cannot get my bond approved.</p> <p>I have been struggling for almost a year now to have this removed and I keep getting sent from pillar to post.</p> <p>I’m tired and extremely unhappy. without the INCORRECT information being removed, none of the banks will offer me a loan.</p> <p>I am really fed up with this now. FIXED THIS TODAY.</p> <p>I DON’T OWE HOMECHOICE NOTHING!!!!!!</p> <p> </p> <p>I WANT MY NAME CLEARED!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>THANKS TO THIS, NO BANK IS APPROVING MY HOME LOAN</p> <p> </p> <p>YOU PEOPLE NEED TO GET YOUR FACTS STRAIGHT.</p> <p> </p>

0
Replies (1)
Homechoice
Homechoice's reply14 Oct 2016, 14:18
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team