TN
Thembi N
1 reviews | Active since Jan 2024
12 Jan 2024, 22:30
Bogus business
I placed an order on the 14th September 2023. The delivery guy came without my parcel and when I reported the matter I was sent from pillar to post and I haven't received my parcel or my refund..
Helpful (0)
Replies (4)0
Replies (4)TN
Thembi N's updateReviewer Update
12 Jan 2024, 22:38Also whenever I call they hang up on me. I've been told they are investigating my case since September
TN
Thembi N's update12 Jan 2024, 22:38
Reviewer Update
Also whenever I call they hang up on me. I've been told they are investigating my case since September
Homechoice's replyOfficial
15 Jan 2024, 07:57Hi Thembi.
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
Homechoice's reply15 Jan 2024, 07:57
Official
Hi Thembi.
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
Thank you for bringing this matter to our attention.
We will be contacting you to get further details from you.
Regards.
Homechoice
TN
Thembi N's updateReviewer Update
22 Jan 2024, 11:52I am still waiting for homechoice to contact me.
TN
Thembi N's update22 Jan 2024, 11:52
Reviewer Update
I am still waiting for homechoice to contact me.
Homechoice's replyOfficial
05 Apr 2024, 13:59Dear Thembi,
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply05 Apr 2024, 13:59
Official
Dear Thembi,
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team